Shipping & Returns
SHIPPING & RETURNS
We endeavor to ship all orders for in-stock items within one (1) business day. Our standard business hours are Monday through Friday, 8 a.m. to 5 p.m. Eastern Time. Standard shipping is typically via UPS, Federal Express, or the U.S. Postal Service and you should allow five (5) to eight (8) business days for standard delivery once an order has been shipped. We reserve the right to substitute another carrier of equal or lesser cost to deliver your order. If expedited shipping is required, please select that as your shipping choice.
All shipping charges are your responsibility, unless waived by Moroccan Saffron, LLC. Shipping charges will be included on your invoice and can be viewed prior to finalizing your order. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice.
All orders are shipped FOB shipping point. Title to products passes from Moroccan Saffron, LLC to you upon shipment and we are not responsible for any shipping delays or problems once the product has been shipped.
RETURN & EXCHANGE POLICY
Unopened products may be returned within 30 days from the original date of purchase for a refund of the purchase price, excluding shipping charges or an exchange. Products can be returned by mail to:
Moroccan Saffron, LLC
4077 Britwell Place
Fairfax, VA 22033
Please contacts us at firstname.lastname@example.org for any additional return inquiries.